It is the terms like ‘The Golden Hour’ and the ‘Platinum Ten Minutes’ that imply the importance of Emergency Medical Services (EMS) all over the world. It is a well-accepted fact that a patient who receives basic care from trained professionals and is transported to the nearest healthcare facility within 15-20 minutes of an emergency has the greatest chance of survival.
This acute need of providing Emergency Medical Service motivated 5 founders to start Dial ‘1298’ for Ambulance. Currently Dial ‘1298’ for Ambulance operates in Mumbai, Bihar, Punjab, Rajasthan and Kerala. Dial '1298' for Ambulance is a part of Ziqitza Health Care Limited which was started by 5 young professionals in 2002, who after their education/training and professional employment/entrepreneurial projects in India, realized the acute need for organized and networked Ambulance service in India for saving lives which may otherwise have been lost ONLY for want of timely medical attention.
Our brand Philosophy is based on the great thought of Mahatama Gandhi that “saving the life is one of the most rewarding experience a person can undergo in his/her lifetime.”
Dial ‘1298’ for Ambulance in last 7 years has not only played a key role in serving people but has also made a difference in tragic incidents like 7/11 Mumbai Bomb Blast, 26/11 Terror Attack, Bihar Floods, 13/7 Bomb Blast, Sabrimala Stampede
Dial '1298' for Ambulance: works on the principle of cross subsidy wherein the Ambulances are owned by the company and are made self sustainable by charging the end user a charge which differ basis on the choice of the destination. The principle of cross subsidy is used wherein:
Full charge to a patient going by choice to a private hospital.
Subsidized charge to BPL (Below Poverty Line) patient going by choice to a government / municipal hospital.
Free service to accident victims, unaccompanied, unconscious individuals and victims of mass casualty incidents.
We are currently operating over 860 Ambulances across 5 states and have served over 18,00,000 people till date.
Our investors are Acumen Fund, AMR/GMR, HDFC, IDFC and India Value Fund. Our strategic partners are London Ambulance Service, Life Supporters Institute of Health Sciences and New York Presbyterian Emergency Medical Service (NY-EMS)
To ensure that we meet different needs ranging from fracture to cardiac cases, we have equipped our Ambulances accordingly with medical equipments. Thus when a patient calls 1298 and explains the medical emergency, our Executive accordingly eductae the customer the type of Ambulance required. The two types of Ambulances which we provide as per medical emergency are: